Do you dream of a role where you can connect with people and transform lives — all while working remotely?

We’re looking for Care Managers who thrive on building relationships with families with adult neurodivergent children — understanding their goals and helping them access specialized resources. Join us and transform the lives of hundreds of adults with developmental disabilities as you scale with a high-growth, innovative company.

At NeuroNav, we believe everyone deserves the opportunity to make their own choices and shape their story, regardless of disability. Our mission is to enhance the quality of life for adults with developmental disabilities through simplicity and choice. We specialize in helping families navigate a specific California state funded program called Self-Determination, which offers more creative and custom choice as to how to leverage state funds.  

This is a life-changing program and you will be the conductor, breaking down barriers for your client and ensuring his or her success. As one of our virtual Care Managers (the heart and soul of our team called “Navigators” internally), you’ll create custom client plans and guide families in a step-by-step process to enter and maintain participation in this program. In this remote role, you will be able to leverage your creativity, kindness and relational skills to transform your clients’ lives and help them write the stories they dream of. 

About NeuroNav

Founded at Stanford in 2020 with support from the Stanford Innovation Fellowship, NeuroNav drives new vision and change in disability by creating personalized care plans and connecting our neurodivergent clients with virtual Care Navigators who help manage their benefits. Last year, we supported hundreds of individuals in accessing life-changing services, and we’re on track to quadruple our impact next year.

Responsibilities include:

• Person-centered Planning - you will be trained in a special facilitation framework to capture your client’s unique strengths, goals, needs and desired outcomes and align them to a plan unique to them.
• Budget & Spending Management - you will help translate personalized plans into concrete support needs and advocate for those needs to local budget authorities. 
• Project Management - you will be the driver that holds the process together and guides the client and other partner organizations. 
• Service Provider Access - you will leverage NeuroNav’s proprietary resources to search for and assist providers in implementing person-centered plans throughout the year.
• Special Projects - you will contribute your talent and insights from working with clients into key company strategy and initiatives each quarter.

What You’ll Bring

• Bachelor’s Degree or equivalent work experience
• Social Work or case management experience in the disability or social services field
• Client-facing experience managing multiple relationships at one time
• Excellent written and verbal communication skills
• Must have computer, reliable high-speed internet connection, and a quiet work environment 
• Fluent in Spanish and bilingual (strongly preferred)
• Experience in a performance-based culture with metrics attainment goals (preferred)
• Experience serving in the developmental disability field (preferred)
• Experience with Microsoft Office & Google Suite (preferred)
• Experience in person-centered planning and in the California developmental disability system (preferred)

Benefits

We believe in supporting our employees' well-being and work-life balance as part of our culture and offer the following benefits:

• Remote first — ability to work from home
• Health, vision and dental insurance
• 401(k) 
• 14 Paid Time Off (PTO) days per year
• 7 sick or flex days per year
• Annual company retreat

Apply here at the bottom of this link

Apply here

Do you have a passion for building relationships, driving referrals, and making a direct impact on families in need? 

We are looking for a Business Development Manager who will focus on fostering strong connections with families and Regional Center case managers to increase awareness and drive referrals for NeuroNav's transformative services. This role is pivotal in supporting our mission to empower families and individuals with developmental disabilities, helping them discover the life-changing resources that NeuroNav provides.

At NeuroNav, we believe that everyone, regardless of disability, deserves the opportunity to shape their own story and make choices that improve their quality of life. We specialize in helping families navigate California’s Self-Determination program, which allows more personalized and flexible access to state resources. As we continue to grow, we need a strategic, empathetic, and results-driven Business Development Manager who can actively follow up with families and build trust with Regional Center case managers to increase referrals and outreach efforts.

What You’ll Do:

• Follow Up with Families: Actively engage with families who have expressed interest in NeuroNav's services via email and call campaigns, providing clear and helpful information to guide them through the process of enrolling and accessing the Self-Determination program.
• Build Relationships with Regional Center Case Managers: Establish and nurture ongoing relationships with Regional Center case managers, social workers, and service coordinators to facilitate referrals and drive awareness of NeuroNav’s offerings.
• Referral Strategy: Work closely with the Marketing Lead to execute referral programs and ensure case managers are well-informed about how NeuroNav can support their clients in achieving their goals through the Self-Determination Program.
• Educational Outreach: Conduct one-on-one and group outreach to educate Regional Center teams on the value of NeuroNav’s services, ensuring they understand the benefits for families and the process of referring to NeuroNav.
  
  
• Lead Tracking & Reporting: Manage and track leads from both families and Regional Centers, ensuring timely follow-ups and managing the full referral process. Maintain CRM systems to document progress and ensure no opportunity is missed.
• Collaboration: Work cross-functionally with the Marketing and Care Management teams to ensure seamless communication and execution of family referrals. Collaborate with other team members to refine processes, improve the referral pipeline, and optimize outreach strategies.
• Attend Meetings & Events: Participate in both virtual and in-person meetings with Regional Center teams and families, representing NeuroNav at relevant events to build awareness and trust within the community.
• Performance Tracking: Track and report on key performance metrics such as the number of referrals, conversion rates, and relationship-building success with case managers. Use data to inform future outreach strategies and improve outcomes.
  
  

What You’ll Bring:

• Relationship-Building Skills: Proven ability to build strong, trust-based relationships with a variety of stakeholders, including families, case managers, and community-based organizations.
• Sales/Business Development Experience: At least 2 years of experience in business development, sales, or a customer-facing role with a focus on relationship management and driving referrals or partnerships.
• Familiarity with Developmental Disabilities Ecosystem: Experience working with Regional Centers, social workers, or case managers in the developmental disabilities space is highly desirable, or the ability to quickly learn the nuances of this ecosystem.
• Clear Communication Skills: Strong verbal and written communication skills, with the ability to explain complex programs and services in a clear and compassionate manner.
• Self-Directed & Motivated: Ability to work independently, manage your time efficiently, and follow through on tasks while being part of a remote team.
• CRM & Tracking Proficiency: Familiarity with CRM systems (e.g., Salesforce, HubSpot, etc.) for lead management and tracking, and an understanding of how to maintain accurate records for reporting and follow-up.
• Bilingual (Spanish) is a plus: A strong advantage for building relationships with diverse communities.
  
  

What You’ll Get:

• Remote-first role – Ability to work from anywhere, offering flexibility and work-life balance.
• Comprehensive benefits package – Health, dental, and vision insurance, 401(k) plan, and more.
• Paid Time Off (PTO) – 14 days per year, plus 7 sick or flex days.
• Ongoing learning & development – Opportunities for personal and professional growth.
• Annual company retreat – Join the team for a retreat that strengthens our bonds and celebrates our success.
  
  

If you're passionate about relationship-building and helping families access life-changing resources, this is the role for you. Apply now and help us make a real difference in the lives of individuals with developmental disabilities!

Location: Remote, CA - must be located in California and able to travel

Compensation: $55K–$70K base + commission (OTE up to $100K+)

Do you dream of a marketing role where your work directly reaches families in need and builds trust with key organizations — all while working remotely?

We’re looking for a mission-driven marketing leader who can help more families and Regional Centers discover the life-changing services we provide — and ensure they feel supported, seen, and empowered from the very first touchpoint. Join us as we scale a high-growth, innovative company that’s transforming the lives of neurodivergent adults across California.

At NeuroNav, we believe everyone deserves the opportunity to make their own choices and shape their story, regardless of disability. Our mission is to enhance the quality of life for adults with developmental disabilities through simplicity and choice. We specialize in helping families navigate a specific California state-funded program called Self-Determination, which offers more creative and customized options for using state resources.

Your role will be to lead and grow awareness efforts — making sure more families, and California Regional Center teams know who we are, how we help, and why it matters. You'll lead strategic outreach and marketing campaigns that drive referrals, build trust, and deepen relationships across both B2C and B2B audiences. From messaging and campaign development to partnerships, events, and content strategy, you'll shape how NeuroNav shows up across California.

About NeuroNav

Founded at Stanford in 2020 with support from the Stanford Innovation Fellowship, NeuroNav drives new vision and change in disability by creating personalized care plans and connecting our neurodivergent clients with virtual Care Navigators who help manage their benefits. Last year, we supported hundreds of individuals in accessing life-changing services, and we’re on track to quadruple our impact next year.

Responsibilities Include:

• Grow Regional Center Awareness

• Build tailored campaigns and messaging that educate and engage Regional Center teams about NeuroNav's services and impact
• Create and distribute content that supports trust and long-term partnership with service coordinators and program managers

• Increase Family Engagement & Access

• Develop clear, empathetic outreach campaigns that help families understand the Self-Determination Program and how NeuroNav can support them

• Plan & Execute Strategic Campaigns

• Design and manage multi-channel campaigns in Hubspot (email, social, digital ads, webinars, etc.) that build awareness and drive inquiries
• Align campaigns to key moments in the client journey — from first discovery to onboarding and retention
• Manage BDRs (Business Development Reps), consultants, and contractors for campaign execution — including call-down outreach, SEO, content creation, and paid media campaigns.

• Lead Events Strategy & Execution

• Plan and execute both virtual and in-person events in partnership with the Business Development team to support outreach and relationship-building
• Coordinate logistics, outreach, and follow-up strategies to ensure events support brand visibility, lead generation, and referral growth=

• Leverage ABM Strategies

• Apply account-based marketing principles to engage high-priority Regional Centers and institutional partners
• Personalize outreach and content for specific accounts or referral partners based on their unique needs and goals

• Develop Messaging & Content

• Create and oversee content calendars, messaging guides, and campaign assets
• Write or guide the creation of landing pages, one-pagers, social content, newsletters, and email sequences
• Build Community Trust
  • Identify speaking opportunities, sponsorships, and partnership activations that position NeuroNav as a trusted resource
  • Support NeuroNav presence at events and conferences
• Collaborate Cross-Functionally
  • Work closely with Sales and Care Management teams to ensure a seamless experience across the customer journey
  • Support the development of referral tools, training decks, and handoff processes
• Track & Optimize Performance
  • Analyze campaign and channel performance using Hubspot CRM and analytics tools
  • Identify areas for improvement and iterate on strategies to improve outcomes

What You’ll Bring:

• Empathy-Driven Marketing Experience: 3+ years in mission-focused marketing, outreach, communications, or similar — with a portfolio of campaigns that built trust and moved people to act
• ABM as a Strength: Familiarity with account-based marketing strategies and tools, and ability to apply ABM approaches when engaging with key partners or institutions
• Storytelling & Messaging Skills: Strong copywriting and content development skills, especially for diverse or underserved audiences
• Familiarity with Developmental Disabilities Ecosystem: Deep understanding or experience working within California’s disability support space (Regional Centers, Self-Determination, advocacy orgs, etc.) is a major plus
• Data-Informed Mindset: Comfortable tracking marketing performance, setting goals, and making adjustments based on what’s working
• Remote Collaboration Skills: Proactive, self-directed, and comfortable working with remote teams across functions

• HubSpot Expertise: Proficiency in using HubSpot for email marketing, lead nurturing, and CRM management, including workflow automation, reporting, and analytics

• Ad Platform Experience: Expertise in managing and optimizing paid media campaigns across various ad platforms (Google Ads, Facebook, Instragram, etc.)

• SEO and SEM Skills: Experience in optimizing web content for SEO and running SEM campaigns for lead generation and brand visibility

• Bilingual (Spanish) strongly preferred

Benefits

• Remote-first role – Ability to work from anywhere, offering flexibility and work-life balance.
• Comprehensive benefits package – Health, dental, and vision insurance, 401(k) plan, and more.
• Paid Time Off (PTO) – 14 days per year, plus 7 sick or flex days.
• Ongoing learning & development – Opportunities for personal and professional growth.
• Annual company retreat – Join the team for a retreat that strengthens our bonds and celebrates our success.

If you’re passionate about storytelling, strategy, and reaching families who need support — we’d love to meet you.